We can be reached via e-mail at: support@cookwarenthings.com

Privacy Statement

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

Terms of Use Statement

You understand and agree that the owners of this site shall not be liable for any direct, indirect, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, data or other intangible losses (even if the owners of this site have been advised of the possibility of such damages), resulting from the use or the inability to use the product(s) and or service(s) or any misuse of the product(s) and or service(s) in a manner not in accordance with their intended use.

SELLING PRICE
Are FOB shipping point. Freight is the responsibility of the customer.. Title changes hands when the buyer receives the merchandise at his location. CA state residents must pay CA State Sales Tax.

METHOD OF PAYMENT
Payment for merchandise is through secure Paypal(accepts Visa, Master Card, American Express, secure payment direct from bank account once do easy set up with PayPal)

RETURNSAll products come with a warranty against initial defects. This warranty covers everything except shipping and handling. Contact us for a return authorization number before returning any merchandise. Merchandise returned in original condition and in original packaging is subject to a 15% restocking fee. Products damaged in shipping will not be subject to a restocking fee. You are also responsible for all freight charges on shipments that are refused or returned Please write the return authorization number on the outside of all cartons being returned. We are not responsible for incidental or consequential damages or losses due to defective products, errors in shipping your order, or other errors. The limit of our liability is the replacement or refund for any item you purchase from us after you return the item(s).There is a 10 day return policy on all products.

BACKORDER POLICY

Should the item you ordered be out of stock or on hold we will e-mail you to notify you. We will ship the item as soon as it becomes available. If you wish we can credit your account towards the purchase of a similar product at a 10% discount unless you make other arrangements.

SHIPPING & HANDLINGJMENTERPRISES reserves the right to restrict shipments to within the Continental U.S., Alaska, and Hawaii. All orders must be placed with a residential ship-to-address. Orders with P.O. Box, APO, or FPO shipping addresses will not be processed. Any orders with shipping addresses outside the Continental U.S., Alaska, and Hawaii will not be processed.Orders are usually processed and shipped within 3 business days of receiving them. During busy holiday seasons please allow extra time. Standard shipping will usually deliver your order within 2-3 business days from when the item is shipped. Once an order is placed, it cannot be changed in any way. However if customer contacts us immediately; it may be occasionally possible to change the order. Shipping method is by UPS. A $2.50 handling charge will be added to orders under $100.00